Home By industry Banks and credit unions
AI for banks and credit unions.
Most banks and credit unions are far below $30 billion in assets. Examiners do not ban AI; they ask how you chose the vendor, what data it sees and who reviews the output.
You probably run Jack Henry, Fiserv, FIS or CSI cores; nCino, Abrigo, FINPACK for lending.
Where AI helps
Credit memo narratives
Borrower, industry and risk sections drafted from the spread, farm plan and loan policy. The loan officer edits every draft.
Policy and procedure answers
Frontline staff ask the bank's own manual and get a cited answer instead of emailing compliance.
BSA/AML narratives
Alert dispositions and SAR narratives drafted from case facts for an analyst to sign.
Ag annual review packets
Prior-year data, yields and market context assembled for the officer.
Rules to know
- FederalEvery AI vendor goes through third-party risk management (2023 interagency guidance). SR 11-7 was rescinded in April 2026; its replacement, SR 26-2, mainly targets banks over $30 billion.
- FederalKeep credit decisions with people. Adverse-action notices must give specific reasons, and “the model decided” is not one.
- Both statesBanks are exempt from the Iowa and Minnesota consumer privacy acts, but GLBA still covers customer data.
Tools that fit
- Microsoft Copilot or Claude Team. Policy Q&A and memo drafting under a business plan; either goes through your vendor review.
- nCino Banking Advisor. If you already run nCino; drafts narratives and does not train on your data.
- Your core's own AI. Ask Jack Henry, Fiserv or CSI what is already in your contract first.
Where we would start
Policy assistant, then memo drafting
Start with a staff policy assistant (low risk), then AI-drafted narratives for 20 renewal memos from de-identified spreads. Document the vendor review as you go. 45 days.
What we measure: minutes per memo against 10 written the old way, how much draft text officers keep, and errors caught.
Other industries
- Accounting firmsGovernance first, then a 30 to 50 person pilot
- Tax practicesScan and populate on 20 of last year's returns
- Insurance agenciesPolicy checking and email triage, using what you already license
- Agriculture and co-opsAn answer assistant for agronomists and the grain desk
- ManufacturingA quoting assistant for one estimator
- Food processingMultilingual SOPs on one line
- Trucking and logisticsRate con and BOL intake
- Construction and tradesAI answering on after-hours and overflow calls
- Clinics and hospitalsAn ambient scribe for 5 to 10 willing clinicians
- Veterinary clinicsTwo scribes, back to back, for 2 or 3 vets
- Law firmsRecord and deposition summaries
- Nonprofits and churchesThank-you and lapsed-donor workflow
- Cities, counties and schoolsAI-drafted minutes
State rules are shown for Minnesota, where we're based, and Iowa; for any other state we check yours before you start. Prices and features are as published by each vendor in November 2026 and change often. Rules are summarized to help you ask the right questions; they are not legal advice, and your attorney or CPA signs off.
Rather talk it through?
Book a call. Caleb will point you to the right plan and the first project for your business.